The OnePass Program is designed for Australian consumers and is for personal use only, not for use for commercial purposes.

We wanted to reach out because we have noticed that your account has had some unusually high purchase activity that we do not generally see in relation to a personal use only account, which is in breach of our Terms and Conditions (Unacceptable use of OnePass under clause 9).

As a result, your membership has been cancelled. This means you will no longer be able to access the benefits associated with your OnePass account.

For more details about using OnePass, visit our terms and conditions at https://onepass.com.au/privacy-hub/terms-and-conditions

If you have any questions, simply respond to this message and we’d be happy to help.

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